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Give users a survey to fill out only after they’ve participated in a formal user test.This ensures the feedback you get is from users who have fully engaged with your product.What makes this even worse is when the idea comes from one of your users.You end up spending time and money building these features, and when all is said it done, you feel accomplished.Here is a list of 10 of the most common UX mistakes and their fixes for you to keep an eye out for. You think, if you’re blown away by the way it looks, then that’s how your users will feel as well, right? You and your users have two entirely separate goals. The way to fix this mistake is to avoid it in the first place.

Usability godfather Jacob Nielsen of NN/g suggests another strategy for discovering what users want.Maybe at one point a customer said they were hungry while they were trying on shoes, but do you think the store owner ran out and put in a hamburger stand? But just imagine for a second that he actually did build a hamburger stand, do you think he would keep it running if no one was buying hamburgers?Taking a page from Eric Reis’s “The Lean Startup“, anything you add to your product must be validated in order for it to stay there.For testing new features, designs and re-designs, don’t ask users their opinions, instead watch what they do.Sit a user down, give them a list of tasks, and watch as they attempt to execute them.

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